Privacy Policy

Last Updated: May 1, 2026

Technium Developers SAS ("Company", "we", "our", or "us") respects your privacy and is committed to protecting personal data in accordance with applicable data protection regulations, including GDPR principles and applicable LATAM privacy laws.

1. Company Information

Technium Developers SAS
NIT: 901386937-0
Address: CARRERA 42 3 SUR 81 TE 1 PISO 15 ED MILLA DE ORO, Medellín, Antioquia, Colombia
Website: https://www.technium.dev/
Contact Email: contacto@technium.dev

2. Scope

This Privacy Policy applies to visitors, clients, business partners, and users of our website, software services, WhatsApp automation services, Meta integrations, and related services.

3. Data We Collect

• Full name
• Email address
• Phone number
• Company name
• Messages and chat communications
• Documents or files voluntarily shared with us

We do not intentionally collect sensitive personal data or children's data.

4. Purposes of Processing

• Responding to inquiries and commercial requests
• Providing software development and consulting services
• Implementing WhatsApp Business / Meta integrations
• Client onboarding and project management
• Billing, accounting, and legal compliance
• Optional marketing and business communications

5. Legal Basis

We process personal data based on:

• User consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

6. Data Controller and Processor Roles

Technium Developers SAS may act both as:

• Data Controller for website inquiries, leads, and direct communications.
• Data Processor when processing data on behalf of clients as part of software or automation services.

7. Third-Party Services

We may use trusted third-party providers, including:

• Meta / WhatsApp Business API
• Stripe, PayPal, Wompi
• AWS, Azure, Google Cloud
• Firebase
• HubSpot CRM
• OpenAI and AI service providers

8. Data Retention

• Sales leads: 24 months
• Client data: contract duration + 5 years where legally required
• Support communications: 24 months
• Technical/security logs: 12 months
• Invoices/payment records: according to Colombian law

9. Security Measures

We implement commercially reasonable safeguards, including:

• HTTPS encryption
• Access controls
• Secure cloud infrastructure
• Use of reputable third-party providers

10. User Rights

Users may request:

• Access to personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction or objection to processing where legally applicable

Requests can be sent to: contacto@technium.dev

11. International Users

Although our operations are primarily in Latin America, we apply internationally recognized privacy principles where applicable.

12. Updates

We may update this Privacy Policy periodically. Updates will be published on this page.